Technology Modernisation & IT Support Services
Saueglobal serves as your trusted partner for support, growth, and long-term strategy. Should you require help with a project or implementation that goes beyond the scope of your contract, we'd be pleased to provide our consulting & deployment services.
Experience the new model of IT support for modern workplace
Technology can be confusing. There's are so many services out there. Chances are that some of these systems are the core of your business operations but managing and updating them yourself can be overwhelming and time consuming.
With our Managed Support Services, you’ll get committed IT service and guidance so you can focus on delivering value to your customers and driving your business projects forward. Think of us as a extension of your business; we'll build a long-term partnership with your team to proactively support these solutions as well as provide the guidance you need to succeed.
What's included in our IT support plans
IT Audit & Advisory
We'll carry out an annual audit of your existing IT estate and use the findings to benchmark you against Microsoft best practice recommendations
Administation of your IT systems
This includes Microsoft 365 workloads, Copilot for Microsoft 365, Power Platform, & Azure. We keep your data secure and ensure security measures are operational and effective.
Unlimited support
We'll respond to support requests promptly according to SLA provisions, mitigates issues, and escalate to Microsoft when necessary.
Data Backup & Recovery
We provide fast backup and restore for your Microsoft 365 data including SharePoint Online, OneDrive & full Exchange mailbox
SUBSCRIPTION PLANS
IT support costs
The cost of IT Support provision is dependent upon a number of variables including availability (business hours or 24/7), response times (instant, hours or days) and service level agreements for resolving issues raised. Below is a general guide:
Pay-As-You-Go
£80/hr
Ad-hoc IT support
No long term contracts
Minimum 2-hour booking required
Advisory and remediation support for Microsoft 365 workloads
Pay-per-user
£25/mo
12 month commitment
Minimum 5 users
Unlimited remote support
4-hour response time
Managed Services
£35/mo
12 month commitment
Minimum 10 users
Unlimited onsite and remote support
30 mins response time
Project based
£/TBC
Copilot for Microsoft 365 implementation
Application development
Cloud migrations
Process automation
Why choose Saueglobal
Comprehensive solutions
Microsoft 365 licensing to security, implementation, training, adoption, and ongoing managed support, we offer end-to-end solutions tailored to our clients' needs .
Global reach
Whether you're a small business looking to expand internationally or a multinational corporation seeking streamlined technology solutions, Saueglobal is your trusted partner for global success.
Innovation and expertise
Backed by a team of experienced professionals and industry experts, we leverage cutting-edge technologies and best practices to deliver unparalleled solutions that drive business growth and success.
Customer-Centric Focus
Our clients are at the heart of everything we do. We take the time to understand your unique challenges and goals, delivering personalized solutions that align with your business objectives.
Expert Team
Our team of experienced professionals brings a wealth of knowledge and expertise across various industries. With Saueglobal, you gain access to a dedicated team that is committed to providing reliable, innovative, and effective solutions that drive your business growth and success.
Proactive and Reliable Support
Our commitment to your success extends beyond implementation. We offer ongoing managed support services, including proactive monitoring, maintenance, and troubleshooting. This ensures that your systems run smoothly, minimizing downtime and allowing you to focus on your core business activities.
Technologies that we support
